Insurance & Emergencies

Accident & Emergency Insurance
If you have unexpected emergency, such as an accident or toothache, then in normal circumstances you should call the practice for advice.

However, if you are away from home, membership of a plan allows you to call the dental helpline, who will put you in touch with a dentist who can help. What is more, if you are overseas when you need help, the dental helpline will endeavour to find an English-speaking dentist to assist you. Emergency telephone numbers will be shown on your registration card.

How do I claim under the insurance?
If you are away from home and have to see a dentist in an emergency, you should receive the temporary treatment necessary to render you in a comfortable condition. You pay that dentist and ask for a written receipt and details off a treatment carried out. On your return home, we will help you complete a claim form and forward this to DPAS.

We will also help you fill in a claim form should you need treatment for a dental injury. If the treatment is likely to cost more than £175 (and thus require authorisation from DPAS) we will provide a costed treatment plan. An assessment by an independent dentist may be requested before this permanent treatment is authorised.

Contact Nepali Dental Practice

If you have a problem during surgery hours, telephone the practice and our practice staff will advise you and arrange for you to be seen if necessary. Outside surgery hours and weekends, you should still phone the practice.

Our answering service will let you know how we can help.

In the event of a non-emergency, you can complete the form on the right, and we will contact you as soon as possible.

Consett Clinic

Newcastle Clinic

Tel: 01207-502672

177 Medomsley Road,
Consett, DH8 5HU

Opening Hours

Mon/Tue: 9am - 7pm
Wed: 9am - 5.30 pm
Thurs: 8.30am - 5pm
Friday: 8.30am - 4.30pm

Tel: 0191-2852784

76 / 78 Kenton Lane, Gosforth,
Newcastle Upon Tyne, NE3 4LE

Opening Hours

Mon - Wed: 9 am - 5.30pm
Thurs: 8.30am - 5pm
Friday: 8.30am - 4.30pm

Our Clinics

Newcastle Clinic

State of the art clinic with three modern surgeries, a central sterilising room, a seminar room and a brand new waiting room and reception area.
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Consett Clinic

About 12 miles from Newcastle upon Tyne, the Consett practice has been under ownership of Dr.Nepali since 1994. With extensive refurbishment & modernisation we have 5 surgeries, a central sterilisation room and a central x-ray room.
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